![]() ![]() ![]() ![]() In the Client Software area, select the Show a Dashboard log when the client is unavailable, preventing account selection option. To enable the Dashboard’s Real-time Activity gadget to display an alert log when the User Client is unavailable:Ĭlick the Options tab. These jobs are eventually canceled after the User Client timeout or the Unreleased Held Jobs timeout. As a result, their print jobs remain paused in the print queue and do not appear on the printing device. This is because, in such environments, the unavailability of the User Client prevents users from being able to carry out the user interaction required for Account Selection via the User Client. This is useful in environments where users are configured with Account Selection options that require user interaction that can ONLY be done via the User Client and not at the printing device (the ability to assign accounts at the printing device is available). You can configure PaperCut NG/MF to display an alert log in the Dashboard’s Real-time Activity gadget, when the User Client is detected as being unavailable (either because users are not running it or it has not been deployed and installed). User Client unavailability alert on Dashboard The following sections contain further information about the User Client:Ĭonfigure the User Client using the command-line-command line and configuration options, such as where on the screen the User Client pops up or which option is selected by default.Ĭustomize the User Client-customization of the User Client. On a Windows based server this directory is automatically shared in read-only form providing network users with access to the client executables. The User Client software is installed automatically on the server under the \client directory. Install the User Client on Linux and Unix For more information about installing the User Client, see: The User Client is available for most major platforms. For more information, see Changing attributes of print jobs at the device. ![]() It may be required if it is also being used for other purposes, besides Account Selection (such as, viewing current account balance, cached user comments, “low credit” warning messages, notifications about print policies, etc). TIP If users are configured with Account Selection options that require user interaction and this can be done BOTH via the User Client AND at the printing device (the ability to assign accounts at the printing device is available), then running the User Client is not mandatory. In this case, if the User Client is not running, the user is unable to carry out the configured user interaction for Account Selection, and the job remains paused and does not appear on the printing device. Provides users with a “last chance” before printing, confirming what they are about to print.ĭisplays system messages such as the “low credit” warning message or print policy popups.Īllows users configured with Account Selection options (or you have print scripts) that require user interaction that can ONLY be done via the User Client (and cannot be done at the printing device). The client software supplied with PaperCut NG/MF is a presentation layer around server-side implementation.Īllows users to view their current account balance via a popup window. By design PaperCut Software developers endeavor to implement all monitoring at the server level eliminating client-side loopholes. NOTE The use of client software for activity monitoring could open up security problems as client software is readily accessible to end users. The User Client software is not required as part of the activity monitoring process. The PaperCut NG/MF activity tracking and charging is implemented using 100% server-side technology. ![]()
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